Lead the way with 24/7 online solutions for your recipients


Not sure where to point your patients during the off-hours in this challenging time?

The Cochlear Recipient Services & Support Directory provides cochlear implant recipients with access to information about Cochlear Family, smart apps, hearing therapy, the online store, customer service offerings, technology and more!

Here are some additional services for your patients:

  • Insurance Support: Navigating insurance can feel overwhelming. This Insurance Support Center provides a wealth of information to help understanding around the insurance reimbursement process.
  • Device troubleshooting: Empower patients with convenient answers to device support questions and step-by-step troubleshooting with this new online resource.
  • Hear & Now: While Cochlear ProNews is dedicated to professionals, Hear & Now is dedicated to recipients. Your patients can learn about featured services and tips, as well as read stories about fellow recipients.

Download the Cochlear Recipient Services & Support Directory now!

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