Education & Events
by Lisa Aubert

Message from the President | First Quarter: Conference showcase and Connected Care spotlight

November 8, 2024
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With the end of the first quarter of the fiscal year, it’s a good time to reflect on our accomplishments over the last few months.  Our commitment to innovation, patient care, and community engagement continues to drive us forward.

Presence at Key Conferences

Cochlear North America had the privilege of participating in two significant conferences this quarter, the American Cochlear Implant Alliance (ACI Alliance) Conference, which took place in in Vancouver, Canada and the American Academy of Otolaryngology-Head and Neck Surgery (AAO-HNS) Annual Meeting in Miami, Florida.

Our presence at the ACI Alliance Conference in Vancouver was marked by insightful discussions and presentations on the latest research and industry innovations as well as the recording of our new professional podcast, Beyond the Decibels. This podcast offers the community a new way to hear from physicians, audiologists and specialists, who provide insights and ideas that progress hearing health.  There are currently five episodes out with more in the works. The episodes are thoughtful and bring a lot of great ideas and topics to light. You can subscribe to our podcast here.

At the AAO-HNS Annual Meeting, we showcased our latest advancements in cochlear implant technology and engaged with leading experts in the field. The conference provided an invaluable platform to discuss the future of otolaryngology and the role cochlear implants play in improving patient outcomes.

Celebrating Telehealth Awareness Week with Connected Care

In September, we celebrated Telehealth Awareness Week, highlighting the incredible work of our Connected and Remote Care team. Our Remote Care solutions*, including Remote Check and Remote Assist, have revolutionized the way we deliver care to our patients.

In just a few short years, Cochlear™ Remote Care for Nucleus® and Baha® Systems have revolutionized treatment for hearing implant patients. With over 15,000 patients now enrolled in Remote Care across the globe, clinicians are increasingly focused on how to best utilize Remote Care in their own clinical settings and how to maximize patient benefit with these new tools. It’s a testament to both our team and clinicians working together to make the lives of recipients easier.

Inspiring Stories from Our Community

Our cochlear implant recipients continue to inspire us with their stories of regaining their hearing. Recently, two heartwarming stories captured the media’s attention:

First, we have the story of Marcia and Mike, two Minnesota musicians who found love through their shared experience with cochlear implants.

Another inspiring story is of Evianna, a 5-year-old girl from Carpinteria who reclaimed her hearing with an Osia® System. Her story reminds us of the importance of the FDA approval for lowered indications for our Osia System, which is now lowered to five years of age**.

Looking Ahead

We always remain dedicated to our mission of helping people hear and be heard. Our participation in these conferences and our ongoing telehealth initiatives are just a few examples of how we continue to work toward this goal. We are excited about the future and the opportunities ahead to further enhance the lives of our recipients and want to extend our gratitude to the countless professionals who help make this happen every day.

Sincerely,

Lisa Aubert
President, Cochlear North America

*Remote Check and Remote Assist for Nucleus sound processors are intended for ages 6 and older. Remote Check and Remote Assist features are only visible and accessible if they are enabled by a clinician. Clinicians should consider the suitability of the feature before enabling Remote Check and Remote Assist. Remote Check does not replace clinical care and does not involve remote programming of the sound processor. Only available at clinics that have enrolled in Remote Care.

Remote Assist for Baha for compatible Baha sound processors is intended for a follow-up adjustment or setup of a replacement or upgrade sound processor for suitable qualified patients based on clinical judgment.  Only available at clinics that have enrolled in Remote Care.

** In the United States and Canada, the Osia System is indicated for ages 5 and older.

Related Posts

Global CI Futures Forum Webinar Series – Consensus Towards Standard of Care for Adults

January 21, 2021

Though cochlear implants (CI’s) are an effective medical treatment for many adults living with severe to profound sensorineural hearing loss, conservative estimates suggest that only 1 in 20 adults worldwide who could benefit from a cochlear implant have one.*

The world’s first international consensus on cochlear implant treatment for adults* was published in JAMA Otolaryngology. The paper was authored by 31 hearing experts assisted by cochlear implant user and professional advocacy organizations. The publication is a major step forward in clarifying when CI’s are a treatment option for adults, and a timely call to policymakers, insurance funding bodies as well as health professionals to better understand the importance of providing access to CI treatment for those who could benefit.

Beginning January 29th through August 27th, hear from a diverse multi-disciplinary panel of experts from around the world, discussing the findings and recommendations from the consensus paper, as well as the real world barriers and facilitators to access and equity for adult CI. Webinars will be presented by leading experts in the field of CI from around the world and will include the participation of patients.

Please register for all here. 

Read more about the international consensus paper now!

*Craig A. Buchman, et al., Unilateral Cochlear Implants for Severe, Profound, or Moderate Sloping to Profound Bilateral Sensorineural Hearing Loss. A Systematic Review and Consensus Statements. JAMA Otolaryngol Head Neck Surg. doi:10.1001/ jamaoto.2020.0998 Published online August 27, 2020 ** Commentary and suggested implications is the work of the authors of the summary. EURO-CIU GLOBAL GUIDELINES ON STANDARDS OF CARE FOR ADULT COCHLEAR IMPLANTATION, Sue Archbold, Brian Lamb and Leo De Raeve.

Cochlear Nucleus cochlear implants are intended for use in individuals 18 years of age or older who have bilateral, pre, peri or postlinguistic sensorineural hearing impairment and obtain limited benefit from appropriate binaural hearing aids.

AuD

Professional perspectives: A closer look at remote care solutions

August 4, 2020

During a recent live webinar, a panel of audiology professionals shared their experiences with Cochlear’s remote service solutions. The panel discussion is now available as a standalone [downloadable] audio file, accessible below.

Dr. Mila Duke, Dr. Regina Presley and Dr. Melissa Anderson discuss remote care implementation in the evolving telehealth landscape. During the Q&A, the panel applies their breadth of clinical care experience to optimize Cochlear’s Remote Care solutions for their patients.

These experts examine the need for audiologists to be recognized as telehealth providers, especially regarding troubleshooting and counseling. Further, they review the patient benefits, as well as the cost and time savings associated with Cochlear Link as clinics strive to meet the demands of increasing service requests that parallel efficiency challenges.

Additionally, Dr. Presley carefully considers the call for streamlined services and protocols following the COVID pandemic. In her experience, Remote Check (not live yet) can keep patients and professionals conveniently connected, quicken patient monitoring and supplement professional insight. She notes that even in a newer telehealth environment, less tech savvy patients shouldn’t be discounted from utilizing remote services.

Cochlear Link, Remote Check and Remote Programming create an environment for clinicians to pinpoint urgent patient needs and prioritize accordingly.

Listen now to hear more!

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About Remote Check

Remote Check is designed to be a convenient, at-home testing tool that allows Cochlear recipients with a Cochlear™ Nucleus® 7 Sound Processor to complete a series of hearing tests from their compatible iOS device using the Nucleus Smart App.* Results are then sent remotely to the recipient’s clinic for review by their clinician. The clinician can review the results by logging into their myCochlear Clinic professional portal, where they can access a comprehensive overview of their patient’s hearing health. Remote Check is designed to provide a snapshot of a patient’s hearing health so a clinician can quickly determine whether a patient is progressing well, or whether further clinical intervention is required.**

Remote Check is intended for ages 6 and older. The Remote Check feature is only visible and accessible if the feature is enabled by a clinician. Clinicians should consider the suitability of the feature before enabling Remote Check.

For more information on services and telehealth solutions, watch our full Remote Care webinar.

The Cochlear Nucleus 7 Sound Processor is compatible with iPhone, iPad and iPod touch. Apple, the Apple logo, FaceTime, Made for iPad logo, Made for iPhone logo, Made for iPod logo, iPhone, iPad Pro, iPad Air, iPad mini, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. The Cochlear Nucleus Smart App is available on App Store and Google Play. For complete smartphone compatibility information, please visit www.cochlear.com/compatibility.

App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Android and Google Play are registered trademarks of Google Inc.The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.

* To use Remote Check, a patient requires: latest version of the Nucleus Smart App (Remote Check is part of this App) running on a compatible Apple device (iPhone or iPod Touch); Nucleus 7 Sound Processors with implant models: CI24RE, CI512, CI513, CI522, CI532, CI612, CI622 and CI632; compatible firmware on the Nucleus 7 Sound Processor (4.1.3.3 or later). A clinician requires access to Cochlear’s secure web-based myCochlear.com Professional Portal to access and review patient results. The recommended browser for accessing the Professional Portal is Google Chrome. A clinician also requires Custom Sound 5.1 or later software to upgrade the patient’s firmware to enable access to Remote Check. For sound processor and app compatibility information, visit www.cochlear.com/compatibility.

** Remote Check does not replace clinical care and does not involve remote programming of the sound processor.

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This material is intended for health professionals. If you are a consumer, please seek advice from your health professional about treatments for hearing loss. Outcomes may vary, and your health professional will advise you about the factors which could affect your outcome. Always read the instructions for use. Not all products are available in all countries. Please contact your local Cochlear representative for product information.

 

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