Exciting News: Cochlear’s Fifth Annual Connected Care and Service Report is here!
We are thrilled to announce the release of our fifth annual Connected Care and Service Report! This year’s report is packed with insights into our award-winning solutions that are revolutionizing patient care. Here’s a sneak peek at what’s inside:
- New Services and Technologies: Dive into the details of our latest innovations, including Remote Care, Nucleus® SmartNav, and the redesigned myCochlear. These tools are designed to help you support more patients in achieving their full hearing potential.
- Legacy Services: Learn how our established services like Cochlear™ Link, Recipient Solutions Managers (RSM), and our dedicated customer care teams can enhance patient care and boost clinic efficiency.
- Fresh Insights: Discover services you might not be using yet and get inspired with new ideas on how your patients can benefit from Cochlear’s offerings.
- Strengthening Partnerships: Continue building a strong partnership between your clinic and Cochlear to help more patients hear and be heard.
Each year, we strive to provide a transparent and comprehensive view of all the tools and services available to clinics and patients. In 2024, our dedication to service was recognized by Newsweek, naming us the “most trustworthy healthcare company in the world.” We are honored by the trust you and your patients place in us. Our goal with this report is to keep the conversation going about how we can best meet your needs and those of your patients, now and in the future.
What’s Next?
- Read the Report: Take a look through the report and note which services you’re using, which you’re not, and what could be improved or added.
- Discuss with Colleagues: Have a conversation with your team to see how services are being utilized at your clinic.
- Engage with Us: Invite your Cochlear representative to join the discussion. They can help you adopt new services or listen to feedback on how we can better serve your clinic and patients.
We appreciate the opportunity to share this year’s report with you and look forward to continuing our partnership to help more patients hear now and always. Click here to access the new report:
