The Nucleus® Smart App is designed to help Cochlear™ Nucleus implant recipients manage their hearing experience from a compatible smartphone. Through the app, recipients can adjust settings, check device information and access helpful tools that support everyday use, making it a convenient way to stay connected to their sound processor and feel more confident in their care.
After listening to recipient feedback, we’ve updated the Nucleus® Smart App with a fresh look. Here’s a snapshot of what’s new:
1. A lighter design that’s intuitive and easy to navigate: all the features your patients know are still there, now with a fresh look.
2. Recipients can now find important notifications and messages in one convenient place, reflecting feedback from the 77% of survey respondents who asked for a message center in the app1.
3. It’s now easier for patients to manage their preferences and account details in the app, a change that aligns with feedback from the 85% of recipients who told us they wanted more control of their preferences1.
Important things to know:
- Nucleus Smart App 7.0.260200 is available for download now in the App Store and Google Play
- The new minimum phone operating systems necessary to install and use this version of the Nucleus Smart App are iOS 18 and Android 12 or later
- This new version of the Nucleus Smart App is required if setting up Bimodal Control for ReSound Sensia™ Bimodal or ReSound Enzo™ IA Bimodal devices
- After updating their app, recipients should not be required to log into the Nucleus Smart. The app should keep the user logged in.
- The app will respect the existing linking status at the time of update i.e. if devices are linked, they will remain linked after the update, if they are not linked at the time of update they will remain un-linked.
- ALL USERS will need to set up (i.e. re-pair) their devices again once they are using the new version of the app. The app will notify and instruct users on how to un-pair and subsequently re-pair their hearing devices through the Nucleus Smart App.
Comprehensive training resources are available through the Cochlear Learning Center. These resources will guide you through everything that is NEW with this version of the Nucleus Smart App.
We hope this improved Nucleus Smart App experience means a more confident patient experience and smoother ongoing care.
For compatibility information and devices visit https://www.cochlear.com/global/en/compatibility-resound-hearing-aids, www.cochlear.com/compatibility and www.resound.com/compatibility
- Cochlear Limited. D2088672 V1. Nucleus Smart App Recipient Survey. January 2023
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GN Hearing A/S is the manufacturer of dedicated bimodal models. Dedicated bimodal models are designed to work seamlessly with Cochlear sound processors under the Smart Hearing Alliance but are not Cochlear products.
